Tenant Satisfaction Measures 2024 survey starting soon
Our Tenant Satisfaction Measures 2024 survey is starting from Monday 13th May.
Some of our residents will be called or emailed and invited to take part. The survey will run from mid-May until August. Our research partner, Kwest Research, in Didsbury, will call from a mobile number or send an email.
We're asking residents to let us know what they think about our services. This is to make sure we understand what needs to change, how to make our services better for residents and more streamlined for colleagues.
Most surveys only take 4-5 minutes with the others taking less than 10. Results will be shared with colleagues, customers and the Regulator of Social Housing in the autumn.
If you have any questions about our Tenant Satisfaction Measures 2024 survey, please read our FAQ section.
Take a look at our Tenant Satisfaction Measure 2023 and 2022 results.
